Auto req ID: 324323BR
Position Title: Customs Associate II
Position Type: Full time
Employee Type: Non-Exempt
Job Summary
Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds.
Essential Functions
Complies with the Canada Border Services Agency (CBSA) for on-site package examinations, shipment hold requirements and shipment clearance
Researches issues on CBSA bonded shipments that are on hold at Gateway (can include communication with consignee, shipper and/or broker)
Researches CBSA tracers and responds with clearance information
Reviews and verifies shipment information for the United States Customs and Border Protection (USCBP)
Manages inbound and outbound calls to resolve paperwork issues (including duties and taxes), clear shipments and close entries
Performs routine data entry and directs commercial invoices through Genesis System to brokers as part of the clearance process
Trains and mentors other Admin Associates and Customs Associates within the departmentMinimum Education High school diploma: Post secondary education in International Studies or recipient of Certified Customs Specialist designation preferredMinimum Experience 2 years' administrative experience in cross-border transportation and/or customs; and/or 2 years' experience as a Customs Associate IRequired Skills, Abilities and / or Licensure Proficiency in Microsoft Word & Excel and Internet Explorer
Good understanding of technical and administrative terms relating to US and Canadian government import and export regulations
Excellent organizational skills and strong attention to detail
Good customer service skills
Ability to mentor, coach, and act as a knowledge resource to other employeesAddress: 45 Di Poce
City: Woodbridge
State: Ontario
Zip Code: L4H 4J4
Domicile Location: FXG-CAN/CAN/QGOR/Canada - Gateway
Other Job Description Information3 months contract:
Monday - Friday
8:30 am - 5:00 pm
Hours and days may vary based on operational needs
The level of this position hired will depend upon the candidate meeting the requirements of the position.
EEO Statement: FedEx Ground is an equal opportunity employer
Search Engine DescriptionAdministrative
Company:FedEx GroundLocation:Vaughan - Ontario - CanadaJob Types:Full TimePost Date:February 1, 2022Valid Through:February 28, 2022